18 Jobs in Carolina, NC
Gateway Solutions Inc is Hiring a Remote ServiceNow Customer Administrator (Remote)
Job Details
Client: State of North Carolina (NCDOT)
Role: ServiceNow Customer Administrator (Remote)
Location: Raleigh, NC
Duration: 09 to 12 Months
*** Either Webcam Interview or In Person ***
Candidate must have proven ServiceNow implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Do you accept this requirement?
Candidate must have past work experience with ServiceNow in the areas of help desk, IT service management, asset management, network and systems management. Do you accept this requirement?
- Proven ServiceNow implementation experience
- Web applications, networks, protocols and email (SMTP, POP3)
- Basic understanding of ITIL v3 methodologies
- Understanding of enterprise IT architecture
- Working knowledge of relational databases
- Experience with database manipulation via a programming language
- Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
- Impeccable time-management and record keeping
- The ability to take complex end-user requirements to code
- A positive can-do attitude & willingness to learn
- A strong personal commitment to quality service
- The ability to work independently and with a team
- LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
- Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0.
- Web Services integrations.
The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform.
- Personalize and create forms and fields
- Create new applications, modules, and tables and Activate a plug-in, Build reports, gauges, and homepages
- Set up Service Level Agreements (SLAs) and monitor SLA workflows
- Create and track Service Catalog requests, and items with variables
- Create, monitor, modify, and publish Service Catalog workflows with approvals
- Follow the notification process back to the Business Rule
- Import data into the instance
- Create and use update sets to facilitate moving customizations between your instances
- Search, populate, and customize the Knowledge Base
- Create an Access Control Rule (ACL)
- Create global controls for attachments and cookies
- Custom scripting
- Build third party software integrations
- Answering "how to" technical and application configuration questions
- Aiding in translating business requirements into technical requirements
- Facilitating roll out of new applications and modules
- Manage the ServiceNow system upgrades that occur three times per year
- Assisting in troubleshooting patch / release management issues
Job Summary
Full Time
Wholesale
$72k-89k (estimate)
04/05/2024
06/04/2024
gatewaysi.com
OVERLAND PARK, KS
100 - 200
2003
SANDRA GETTHA
$10M - $50M
Wholesale
Related Companies
About Gateway Solutions Inc
Gateway solutions, Inc is a fast growing IT solutions provider, enabling corporations to serve customers effectively and economically. GSI provides business solutions to Fortune 1000 companies and government agencies. We pride ourselves in saving our clients both time and money in the implementation of IT and HR services. GSI excels in recruiting difficult skill sets. We specialize in applicants that can be subjected to a government security investigation and who meet eligibility requirements for access to classified information. GSI also holds a GSA Schedule for Information Technology Profess ...
ional Services and Training. Headquartered in Olathe, Kansas, we have branch office in Virginia, and provide IT solutions nationwide.
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The job skills required for ServiceNow Customer Administrator (Remote) include Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a ServiceNow Customer Administrator (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by ServiceNow Customer Administrator (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for ServiceNow Customer Administrator (Remote) positions, which can be used as a reference in future career path planning. As a ServiceNow Customer Administrator (Remote), it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary ServiceNow Customer Administrator (Remote). You can explore the career advancement for a ServiceNow Customer Administrator (Remote) below and select your interested title to get hiring information.
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